About

UnityCorp Asia is the fastest growing claims and accident management provider who offers a range of services to insurers, fleets and to the wider automotive industry.

UnityCorp Asia is the newest South East Asian entrant to the Automotive Collision Repair Industry.

Although new to SEA, Unity has Corp Asia vast global experience and has some of the industry’s most influential insurance, collision repair and claims executives.

UnityCorp Asia is an Australia backed business bringing body and paint experience and moulding it with local knowledge to deliver great customer outcomes.

With over 300 years of combined know how, the Unity team has delivered scaled beneficial industry transformation globally.

UnityCorp Asia brings together a mindset of using insight, fresh thinking, hunger, and passion to solving insurers needs and delivering significant indemnity cost and operational expense savings.

Road Map

July 2006

Soo Ben Teong founded Bengkel Kereta Reliance in Cheras.

Sept 2011

Bengkel Kereta Reliance moved to the current location in Chan Sow Lin.

Jan 2018

Expanded the workshop to 30 technicians.

Nov 2022

UnityCorp Asian formed a strategic partnership with Bengkel Kereta Reliance.

Feb 2023

Upgrade of facilities and equipment to allow increased production.

Technology &
Reporting

Unity has made a significant investment to create a technology ecosystem that provides state of the art automation of claims, accident management, repairer, assessing and information systems.

This in turn provides an array of complex data from which we utilise Power BI to help us inform decision making across our business and for the benefit of our customers.

Unity’s technology drives a better customer experience, delivers a competitive advantage, provides efficiency gains, is scalable, suppresses cost and improves service consistency and outcomes.

Unity’s systems allow data to be aggregated and better used for analysis and management. The system also allows for bespoke feeds to be available in “near real time” for Unity’s customers.

The keys planks of Unity’s system revolve around a bespoke claims capture app with pre-loaded agreed customer data information which

Improves customer sentiment
Simplifies claim lodgement
Improves repair and Key to Key efficiencies

One common goal. That’s what our team possesses.

To re-imagine the way claims, accident management and automotive repairs are handled. To simplify and solve insurer and fleet problems through innovation. To create exceptional outcomes for our work providers and their customers.

We set out our philosophy so each team member understands how they contribute to Unity. The single most important asset of our business is our team. As a business we commit to know our team, support their professional development, take an interest in them and recognise their achievements.

We empower our team to make decisions and we are committed to develop future leaders.

We encourage creativity, innovation and new approaches in line with our mission vision and values.

Value, Culture and Diversity

Our values shape our culture, underpin our business and drive our actions.

They are what we expect of each other and are what our partners can expect of us.

The four pillars of our values are:

People Matter

We coach, mentor, train and encourage our team members. We listen and treat each other with respect and embrace diversity. We celebrate our achievements, empower, leverage collective genius and always act with integrity.

Do the right thing

Trust underpins everything we do. We will always look to improve, and always in the best interests of our partners. We will play fair and conduct business ethically and safely.

Focus on Results

We will always look to innovate and simplify the complex. We will test and measure to continuously improve. We will be passionate, customer centric and deliver quality outcomes.

Commitment

We will never accept any thing second best ever. We will be tenacious and will innovate like entrepreneurs. We will lead by example and deliver on our promise.

"Unity Corp Asia is focused on providing a simple way for customers to get their damaged vehicles fixed and giving the customer assurance on the quality and safety of repairs of their vehicle."

Derek Roberts – UnityCorp Asia CEO